Transcript

Interviewer:

Okay I think we’re good.

Paul Lamey:

My name is Paul Lamey: LAMEY; and I live in Palm Beach Gardens, Florida – at PGA National – and I just got through playing golf this morning.

Interviewer:

How did you fair?

Paul Lamey:

Uh, I didn’t do badly today: I had a good round, we enjoyed the good weather and everything was fun.

Interviewer:

What’s your handicap?

Paul Lamey:

I’m about an 18 right now.

Interviewer:

Really.. And what has been your best in your life?

Paul Lamey:

Handicap wise, I’ve been a fourteen at one time. But I’ve lost a little bit of that – and I’ve been in the mid-twenties as well … so my game varies with the amount of time you spend out there practicing, right? You work at it a little more, you get a little better.

Interviewer:

So today your wife came to see Alan Shuster. Why have you guys longed to have him provide your eye care through so many years?

Paul Lamey:

We’ve been seeing Dr. Shuster for fifteen, twenty years now – at least – and he’s just been right on with everything. I had cataract surgery with him [and] the laser work – and he did a fabulous job. I came in a couple weeks after he checked me and my vision was back to 20/20. He’s also had occasion to refer me: I had a retina problem and he referred me to a fellow doctor in business with him and he’s always been right on. My wife has had cataract work done – again with the laser – 20/20 when she came out of it and so he’s really pretty special and so we don’t mind going the extra mile and the extra distance to come and see him … not to mention the fact he’s a pretty good guy.

Interviewer:

So he’s worth the drive?

Paul Lamey:

Oh absolutely, without question we wouldn’t do this if it wasn’t for Dr. Alan Shuster.

Interviewer:

And both you and your wife have had both eyes done right, both eyes together?

Paul Lamey:

Absolutely, we’ve both had both eyes done. It’s been great; it’s been perfect. And the laser, there’s no thinking in your mind about, “Are there knives involved, the stitching, and what’s this that and the other thing.” I really don’t know a darn thing about what I’m talking about right now with regard to “techno-lese” of all this but the laser is comforting to know that it can be done that way. For a long, long time, he has been one of the few around here who specializes in that kind of care. We think the world of him and we are very very pleased, especially pleased with the results.

Interviewer:

And yours was done how long ago and your wife’s how long ago?

Paul Lamey:

I think Patricia’s was done – my wife Patricia’s – was done probably about two and a half years ago. And let’s add a couple of years to that; so probably four and a half years ago for mine. I’m without specs right now. I use them to read but for everything else I’m in good shape.

Interviewer:

Yeah, wow, impressive. And what about Alan’s demeanor or patient care: what is it that’s so attractive to you guys?

Paul Lamey:

He’s always there when you need him. He’s very sensitive to taking care of you. He shows a lot of real depth and knowledge about what he’s doing. He spells it out clearly and you understand what’s going on. You just feel good with him. He gives you the self-confidence that you like to have in the doctor that’s working on your eyes.

Interviewer:

Very good. So you guys have known him for how many years now, approximately?

Paul Lamey:

Oh I would say somewhere between maybe fifteen or twenty years we’ve been coming to Dr. Schuster – and he’s been great. And we’ve recommended him to everybody we know. Somebody says “I have to go get myself an opthamologist.” Well, by gosh, I just happen to have one for you. Let me give you his name and his phone number. And I think it’s worked a few times.

Interviewer:

Excellent, Thank you so much

Paul Lamey:

Okay, it’s been my pleasure.

Interviewer:

Awesome, fantastic … couldn’t be better.

Interviewing Paul Lamey from Palm Beach Gardens, Florida, proved exceptional. Paul had accompanied his wife for her eye appointment with Dr. Shuster, saw scattered people offering quick testimonies regarding Dr. Shuster’s care, and asked if he could offer words as well.

No interview was planned – the interviews were solely random among patients seeing Dr. Shuster on that day. But Paul felt so impassioned about the excellent care he and his wife had received through the years that he wanted to speak to Dr. Shuster’s faithfulness, professionalism, and kindness. You’ll likely find his words equally as riveting as the words of everyone who speaks about Dr. Shuster – he is a well-loved, even adored, opthalmologist!